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Exolavario

Handset Compatibility Assurance

₹18,999.00 GST included

Manual testing of your mobile app on the phones your customers actually use, rather than only on the latest premium model sitting on a desk.

SKU: reference-handset-compatibility-assurance Category:

Description

01 / Overview

What this service delivers

An app that runs smoothly on a new premium phone may struggle on an older model carrying 3GB of memory on a weak signal, and that is the reality for a large share of users in India. We test manually on 15 real devices selected from your analytics, across slow networks and everyday interruptions: a phone call during payment, an hour left running in the background, a denied permission. Every defect is logged in your tracker with a video recording and clear reproduction steps, so your developers can act on it straight away.

02 / Deliverables

What you receive 7 items

  1. 01Manual testing on 15 physical devices chosen from your real user base
  2. 02Fresh installation, upgrades and first launch all covered
  3. 03Behaviour verified on slow networks, weak signal and fully offline
  4. 04Interruption testing covering calls, notifications and backgrounding
  5. 05Defects logged in your tracker with video, device information and reproduction steps
  6. 06Observations on launch time, memory consumption and battery usage
  7. 07A summary report concluding with a release recommendation

03 / Fit

Who it suits, and what we need from you

Ideal for

  • Apps tested only on the latest phones owned by the team
  • Launches targeting a broad consumer market across India
  • Crash reports no one has been able to reproduce so far

What we need from you

  • Builds for both platforms, preferably through beta distribution
  • Test accounts and any data needed to reach deeper screens
  • Access to your defect tracking system

You share these through the technical brief in your dashboard after checkout.

04 / Outcomes

What changes for your team

  • 01

    Issues are found on the very devices your customers use

  • 02

    Crash reports become reproducible defects backed by video

  • 03

    Release decisions supported by testing on physical hardware

This is a remote engineering service, so nothing is shipped physically. Work is delivered into systems you control. Read delivery & handover and refunds & cancellation for the full terms.

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