Description
01 / Overview
What this service delivers
In India, checkout drop-off is driven more by the flow than by price: a UPI collect request that never resolves, a form demanding a landline number, an error message that explains nothing. We measure your existing funnel, pinpoint exactly where buyers leave and redesign around how Indian customers prefer to pay, with UPI placed first. Every failure and retry path is designed with care, so a single declined payment no longer costs you the order.
02 / Deliverables
What you receive 7 items
- 01A funnel analysis identifying each step where your current checkout loses buyers
- 02A redesigned flow that presents UPI before other payment options
- 03A shorter form using autofill and the right mobile keyboard types
- 04For every payment method, states covering pending, failure, timeout and retry
- 05Trust signals placed where buyers tend to hesitate
- 06Design files with developer specifications included
- 07A short A/B test plan to measure the impact once live
03 / Fit
Who it suits, and what we need from you
Ideal for
- Online stores with strong traffic but weak conversion
- Subscription businesses losing customers at the payment step
- Anyone whose checkout was built once and never revisited
What we need from you
- Access to analytics, and a test account able to reach the payment step
- Your payment provider and the methods you currently accept
- Any financial, tax or regulatory requirements the design must meet
You share these through the technical brief in your dashboard after checkout.
04 / Outcomes
What changes for your team
- 01
Less cart abandonment at the step that currently costs you the most
- 02
A declined payment can be recovered rather than losing the customer
- 03
A measurement plan showing whether the redesign has delivered
This is a remote engineering service, so nothing is shipped physically. Work is delivered into systems you control. Read delivery & handover and refunds & cancellation for the full terms.
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